Last updated: January 2026

Welcome to EJ Creative (“Company,” “we,” “our,” or “us”). By accessing or using our website or services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

1. Web Design Services Only – No Therapy Relationship

EJ Creative provides web design and related digital services only.

Although the owner of this business is a licensed therapist, no therapy, counseling, mental health services, or clinical advice are provided through this website or through EJ Creative.

Using this website or our services does not create a therapist-client relationship.

Any therapy services offered by the owner are provided through a separate business entity, platform, and agreement, and are governed by different terms, privacy policies, and legal obligations.

If you are seeking mental health services, please contact a licensed provider directly.

2. Services

We provide services including but not limited to:

• Website design and development

• Website maintenance

• Branding and visual design

• Website consulting

Specific services, pricing, timelines, and deliverables will be outlined in a separate written agreement or proposal.

3. Payments & Fees

• All prices are listed in British Pounds (£).

• Payment terms will be outlined in your service agreement or invoice.

• Late payments may result in paused work or termination of services.

• Deposits are non-refundable unless otherwise stated in writing.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information needed for your project

• Respond to requests for feedback or materials in a timely manner

• Ensure you have legal rights to any content you provide (text, images, logos, etc.)

Delays caused by missing content or feedback may affect project timelines.

5. Intellectual Property

Unless otherwise agreed in writing:

• You own the final website design upon full payment

• We retain the right to display the work in our portfolio

• You guarantee that any materials you provide do not infringe on third-party rights

6. No Guarantees

We do not guarantee:

• Business profits or sales

• Search engine rankings

• Website traffic or conversion rates

Our services are provided on a best-effort basis.

7. Limitation of Liability

To the fullest extent permitted by law, EJ Creative shall not be liable for:

• Loss of profits or business

• Data loss

• Website downtime

• Indirect or consequential damages

Our total liability shall not exceed the amount paid for services.

8. Confidentiality

We will keep your project information confidential unless disclosure is required by law or you provide written consent.

9. Termination

Either party may terminate services with written notice in accordance with the service agreement.

Outstanding invoices remain due upon termination.

10. Third-Party Services

We may recommend or integrate third-party tools (hosting providers, plugins, platforms, etc.). We are not responsible for their services, performance, or policies.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

EJ Creative is based in the United Kingdom but provides services to clients globally.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms:

Business Name: EJ Creative
Email: emmajaynehirst@gmail.com