Last updated: January 2026

EJ Creative (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

This policy applies to our web design business only and is separate from any therapy services provided by the business owner through a different entity.

1. Who We Are

Business name: EJ Creative
Email: emmajaynehirst@gmail.com
Location: United Kingdom (serving clients worldwide)

2. Important Notice – No Therapy Services

EJ Creative provides web design and digital services only.

Although the owner is a licensed therapist, this business does not provide therapy, counselling, mental health services, or clinical advice.

Any therapy services are delivered through a separate business and governed by separate privacy policies and legal requirements.

3. What Information We Collect

We may collect the following personal data:

Information you provide

  • Name

  • Email address

  • Business name

  • Billing address

  • Payment information

  • Project details and communications

Information collected automatically

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

4. How We Use Your Information

We use your data to:

  • Provide and manage our services

  • Communicate with you

  • Send invoices and process payments

  • Improve our website and services

  • Meet legal and accounting obligations

We do not sell your personal data.

5. Legal Basis for Processing (UK GDPR)

We process your data based on:

  • Contractual necessity (to deliver services)

  • Legitimate business interests

  • Legal obligations

  • Your consent (where applicable)

6. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your personal data from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure or alteration

Data is stored securely using reputable service providers.

7. How Long We Keep Your Data

We keep your personal data only as long as necessary to:

  • Provide services

  • Meet legal and tax obligations

  • Resolve disputes

After this period, your data will be securely deleted or anonymised.

8. Sharing Your Information

We may share your information with:

  • Payment processors

  • Website hosting providers

  • Accounting software/services

  • Legal or regulatory authorities (if required)

All third parties are required to handle your data securely and lawfully.

9. International Clients

As we are UK-based but work with clients worldwide, your data may be processed or stored outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

11. Cookies

Our website may use cookies to improve functionality and user experience.

You can control or disable cookies through your browser settings.

A separate Cookies Policy may be provided.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

14. Contact Us

If you have questions about this Privacy Policy or your data:

EJ Creative
📧 emmajaynehirst@gmail.com

Privacy Policy